Handoff failure 02 of 05
A spreadsheet is the system of record, and two copies already disagree.
For ops leads and executives in mid-market DACH/EU organizations whose week runs across inbox, spreadsheets, chat and three or more SaaS tools, and whose work dies in the handoffs between them.
The sheet is the truth until someone downloads it, edits a copy and sends it on.
What it looks like
- Filenames end in _final, _v2 or a date.
- The same fields are typed again into a CRM, an ERP or a ticketing tool.
- One person owns the formulas and everyone waits when they are away.
- Reporting starts with a manual clean-up of the sheet.
What it costs
- Re-keying is invisible work: nobody books the hours it eats every week.
- Two versions in circulation means a decision is taken on the wrong numbers at some point.
- The sheet grows columns that encode process rules nobody wrote down.
No percentages are published here. Runway Fuel measures the cost inside your own workflow, from the brief you send after payment.
Three checks you can run this week, for free
- Open the sheet and count fields that also exist in another tool. Each one is a handoff maintained by hand.
- Ask who may edit it. If the answer is everyone, its state is untestable.
- Find the last manual clean-up before a report went out and time it. That is the recurring cost.
If those checks are hard to answer, that is the finding: the handoff has no owner, no deadline or no record.
How the Runway Fuel Diagnostic maps it
- Price
- €295 one-time (EUR)
- Delivery
- 3 business days
- You receive
- Constraint Map + 30-day execution stack
- Secure checkout on Stripe. The server sets the price; you only choose the engagement.
- Confirmation email with a private link to your order page.
- Intake: you submit a short brief on that page (background, goals, tools in use, constraints).
- Delivery: the artifact arrives by email and on your order page within the stated business days.
Refunds follow the refund policy; delivery timing follows the fulfillment policy.
Questions buyers ask
Is the answer always to build an integration?
No. Some sheets should become a table in a tool you already run, some need one field to move automatically, and some are fine as they are. The Constraint Map ranks the handoffs by what they cost you, so the first fix is the one that pays, not the one that is most fun to build.
We have hundreds of sheets. Where do you start?
With the workflow you name in the intake brief, not with the whole estate. One workflow, followed end to end, exposes the pattern that repeats elsewhere. The 30-day execution stack then orders the fixes for that workflow so your team can start immediately.